Privacy Policy
Effective date: August, 2026
Pace & Physio (“Pace & Physio,” “we,” “us,” or “our”) operates www.paceandphysio.com and provides running-coaching services. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, contact us, request a consultation, or use our coaching services.
Information We Collect
We may collect:
Contact information, such as your name, email address, phone number, and location.
Information you submit through our website, including running goals, goal-event information, current running volume, scheduling preferences, and messages.
Account, payment, and transaction information processed through third-party payment providers.
Communications you send to us by email, website form, social media, text, or other channels.
Website and device information, such as IP address, browser type, pages viewed, referral source, and cookie-related data, where collected by Squarespace or other service providers.
How We Use Information
We may use personal information to:
Respond to consultation requests and communicate with you.
Evaluate whether coaching may be an appropriate fit.
Provide, administer, and improve coaching services.
Process payments and maintain business records.
Send administrative communications, appointment information, and requested information.
Protect the security and integrity of our website and business.
Comply with legal, tax, insurance, and regulatory obligations.
Health-Related Information
Pace & Physio provides running coaching. Information submitted through this website is not intended to establish a physical-therapy patient relationship or to obtain emergency medical care.
Please do not submit medical records, imaging reports, detailed diagnoses, medication lists, insurance information, or other sensitive health information through general website forms or email unless we specifically direct you to a secure process.
How We Share Information
We may share information with trusted service providers that help operate our business, such as website hosting, scheduling, payment-processing, email, coaching-platform, cloud-storage, accounting, and electronic-signature providers. These providers may process information only as necessary to provide their services.
We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transition.
We do not sell personal information for money.
Cookies and Analytics
Our website and service providers may use cookies or similar technologies to operate the site, understand website use, and improve visitor experience. You may adjust browser settings to limit cookies, although some website functionality may be affected.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.
Your Choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and recordkeeping requirements. You may opt out of nonessential marketing emails by using the unsubscribe link in the email or contacting us directly.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or storage method is completely secure, and we cannot guarantee absolute security.
Children
Pace & Physio does not knowingly collect personal information from children under 13 without appropriate parental or legal-guardian consent. Coaching for a minor requires direct communication with and consent from a parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact
Questions regarding these Terms may be directed to paceandphysio@gmail.com.